Lara Burns - Rendered on: 19/07/2019 22:12:27

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Job Role

Chief Technology & Digital Officer


Age UK


Lara is an old-timer in the digital world – her first job many moons ago was with a publisher of full text poetry databases on CD-ROM (pre-Web and pre-Windows)! Her career has spanned working for digital publishers, consultancies, charities, government and in the dotcom boom days, for one of London’s biggest digital agencies,
More recently, she led the digital team at the Royal Horticultural Society, with various digital innovations including the development of the successful RHS Grow Your Own and Chelsea Flower Show apps.
She is now Chief Digital and Technology Officer at Age UK, where she has been instrumental in the organisation’s digital change programme. Currently Age UK is piloting a chatbot on its website and a tablet-based digital tool which is being used to enable and improve the conversations that we have with older people. Age UK has been very successful at engaging and winning funding for its digital innovations.