Mark Hughes - Rendered on: 19/07/2019 22:32:22

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mch: positive impact


Mark’s emotional intelligence expertise is based on a varied career. Mark is founder of mch: positive impact, a staff development company that increases the positive impact of Third Sector organisations. While Mark mentors, coaches and facilitates, the bulk of his time is spent delivering training in key management and leadership areas. He is also Chair of the award winning social enterprise DECIPHer Impact, which improves public health.

Prior to founding mch in 2005, Mark worked for the international consultancy firm McKinsey & Company before taking on the role of Chief Executive at Rumbalara, an indigenous sporting and community development organisation. Mark was introduced to emotional intelligence at McKinsey and he repeatedly saw how it influenced the success and happiness of organisational teams. When he became Chief Executive of Rumbalara, the organisation was on the brink of insolvency. In such an environment, there was a need to develop trusting relationships quickly, make tough decisions early and empathise with staff members facing redundancy or new challenges. Success in all these areas required high levels of emotional intelligence.